Welcome to SkillMeridian (“SkillMeridian”, “Company”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard your information when you access our website, enroll in our training programs, use our services, or otherwise interact with us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal, technical, and usage-related information in the following ways:

A. Personal Information

We may collect information that identifies or relates to an individual, including but not limited to:

• Full Name
• Email Address
• Mobile Number
• Postal Address
• Organization, Institution, or College Name
• Billing and Payment Information
• Educational or Professional Information
• Resume/CV and Supporting Documents
• Identification details required for certification or verification purposes

B. Technical and Usage Information

When you access our website or services, we may automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Access Times and Website Activity
• Referring URLs
• Geographic Location Data (approximate)
• Cookies and Similar Tracking Technologies

C. Communication Information

We may retain records of communications, inquiries, feedback, support requests, or interactions with our team.

2. How We Use Your Information

We process personal information for legitimate business and operational purposes, including to:

• Provide and manage training programs, workshops, and certifications
• Process registrations, enrollments, and payments
• Verify participant identity and certification eligibility
• Deliver course materials, schedules, assessments, and updates
• Provide customer support and respond to inquiries
• Improve website functionality, performance, and user experience
• Conduct analytics and internal research
• Send administrative notices, service-related communications, and promotional content
• Maintain security, prevent fraud, unauthorized access, or misuse
• Comply with applicable legal and regulatory obligations

We may also use anonymized or aggregated data for analytical and business improvement purposes.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, and similar technologies to:

• Enhance user experience
• Remember user preferences and login sessions
• Analyze website traffic and visitor behavior
• Improve website functionality and performance
• Support marketing and advertising activities

Users may choose to disable cookies through browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

• User consent
• Performance of contractual obligations
• Legitimate business interests
• Compliance with legal obligations

5. Sharing and Disclosure of Information

We do not sell, trade, or rent personal information to third parties.

We may disclose information to trusted third parties solely where necessary for business operations, including:

• Payment gateway and payment processing providers
• Certification and accreditation partners
• Cloud hosting and IT service providers
• Training delivery and communication platforms
• Legal, regulatory, or governmental authorities when required by applicable law
• Professional advisors, auditors, or compliance consultants

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

6. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Loss or theft
• Misuse or alteration
• Disclosure or destruction

Despite our efforts, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services and training records
• Issue and verify certifications
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain internal business records

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal information
• Request correction of inaccurate or incomplete data
• Request deletion of personal data
• Withdraw consent for marketing communications
• Request restriction of processing
• Request updates to their information

Requests may be submitted using the contact information provided below. We may require identity verification before processing certain requests.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, policies, or content of such external platforms. Users are encouraged to review the privacy policies of third-party websites before providing personal information.

10. Children’s Privacy

Our services are not directed toward children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

11. International Data Transfers

Where necessary, your information may be processed or stored in locations outside your state or country of residence, subject to applicable data protection laws and reasonable safeguards.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective upon posting the revised policy on this page along with the updated effective date.

Users are encouraged to periodically review this Privacy Policy to remain informed about how we protect their information.

13. Contact Information

For questions, concerns, or requests related to this Privacy Policy or data protection matters, please contact:

SkillMeridian Email: support@skillmeridian.in
Phone: +91 9384160812
Location: Chennai, Tamil Nadu, India
Website: www.skillmeridian.in

14. Consent

By accessing or using our website, services, training programs, or related platforms, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.